If you’re returning an item, you must return it in the same condition as you received it within 14 business days. You must also include, in the same condition as it was received:
- All packaging such as boxes, bags and tags
- Accessories such as cords and remotes
- Certificates, manuals and warranty cards
- “Free gifts” or bonus items
- All items included in a bundle
If you’ve used an item and found it to be faulty, you can request a return and may have other rights such as a right of repair, replacement or refund. We do not accept change of mind returns.